Call Forwarding
Never miss a call by easily forwarding your call to another phone line, mobile line or even another extension.
Call Waiting
Notifies you of an incoming second call when you are already on a first call.
IVR
Automated Menu: Completely customizable menu that can be set to a users’ preference.
Enhanced Voicemail
Telnova PBX voicemail can be accessed from any device. Voicemail messages can even be sent to your email.
DID Configuration
Direct Inward Dialing (DID) configuration provides you with a block of telephone numbers for clients to call an extension directly into your private branch exchange (PBX).
Advanced Extension Configuration
Personalize each extension with a recorded message.
Caller ID
Always know who is calling by having the caller’s number displayed on your phone.
Hunt Group
Distributing phone calls from a single phone number to a group of several lines, such as extensions.
Speed Dial
Frequently used numbers can be saved to memory to make calling them faster.
Conference Calling
Call and speak to several people at once.
Music on Hold
Music is available to customers on hold while they are waiting.
Live Call Monitoring
Limited to the current call. Allows you to monitor and listen to the quality of calls between employee and customer.
Advanced Call Routing
Reroute calls in special situations, such as after a certain amount of rings or when the line is busy.
Time Based Routing
Reroute calls depending on the time of day. For example, after opening hours or during holidays.
Follow Me
Telnova’s Follow Me system allows for a user to make multiple phones receive the same call so that a call is never missed.
Call Transfer
Transfer a call to any other phone number or extension.